Privacy Policy

CampusKonnect Digital Services Limited (“CampusKonnect,” “We,” “Us,” or “Our”) operates an online listing platform that connects landlords and property owners with prospective tenants.

This Privacy Policy explains how we collect, use, disclose, protect, and store your personal data in line with the Nigeria Data Protection Act (NDPA) 2023, subsidiary regulations, and other applicable data protection laws.

By using our platform, you consent to the practices described in this Policy. You may withdraw your consent at any time, subject to applicable legal and contractual restrictions.

At CampusKonnect, we value your privacy. We are committed to protecting your personal data, maintaining transparency in how it is used, and ensuring compliance with Nigerian and international data protection principles.

• Contact Data refers to any contact information provided by the User which enables CampusKonnect to provide information or communication directly with the User;
• Consent refers to any voluntary, specific, informed, and clear expression of someone’s wishes whereby they, by a statement or an unambiguous affirmative action agree to the processing of their Personal Data.
• Cookies are small data files sent to your computer, to keep track of things like your passwords, preferences, and other personalized details;
• Data refers to characters, symbols, binary code, card details, uploaded documents, email addresses, and other personal information processed by computers, whether stored or transmitted electronically in any format or device;
• Database means a collection of data organized in a manner that allows access, retrieval, deletion and processing of that data; it includes but not limited to structured, unstructured, cached and file system type databases;
• Data Breach refers to the unauthorised access or acquisition of computerised data that compromises the security, confidentiality or integrity of personal information;
• Data Usage/Processing This refers to the manner in which personal and sensitive data is collected, processed, stored, and shared within CampusKonnect’s system;
• Data Subject refers to any natural person that is identifiable, whether directly or indirectly from the Personal data collected and processed by CampusKonnect;
• Data Retention Data retention refers to the policies and practices governing how long personal and sensitive data is stored before it is deleted or anonymized;
• Data Disposal This involves the secure and irreversible deletion or destruction of data that is no longer needed, ensuring that it cannot be accessed, reconstructed, or misused;
• Data Processing means any operation or set of operations in relation to such data, whatever the mechanism used, especially the obtaining, recording, organisation, retention, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, deletion or destruction;
• Data Protection Officer refers to the individual that has been assigned responsibility of managing the data protection programme at CampusKonnect.
• Personal Data is any information relating to a natural person, the data subject, who is identified or who can be identified directly or indirectly by reference to such data as a personal identification number or one or more factors specific to his physical, physiological, mental, economic, cultural or social identity;
• Audit This is a systematic review and evaluation of CampusKonnect’s data protection policies, controls, and practices to ensure compliance with legal and regulatory requirements.
• Third Party Processing This involves the sharing of Personal data with external entities, such as service providers, partners, or affiliates, for processing on behalf of CampusKonnect.
• Users refers to the various classes of users on the CampusKonnect platform.
• Products refers to the various AI translation services provided by CampusKonnect;

To grant you ideal access to our platform, we collect various information including:

• Personal Information: Full name, phone number, email address, residential address, and government-issued identification.
• Financial Information: Bank account details, payment card information, and transaction history (for rent payments or platform service fees).
• Property Information: Landlord/agent details, property listings, rental prices, tenancy agreements, and supporting documentation.
• Usage Data: Log information, device identifiers, browser type, IP address, geolocation data, and interactions with the platform.
• Cookies and Tracking Data: Session cookies, analytics cookies, and other tracking technologies used to enhance user experience.

When you contact CampusKonnect, you may be asked to provide this information, which we will handle in accordance with this Privacy Policy. To enhance our solutions, services, content, and advertising, we may combine your Personal Data with other data. You have the option to withhold requested Personal Data; however, doing so may prevent us from delivering our solutions or services or addressing your queries effectively.

CampusKonnect may collect Personal Data in the following instances:

• During your use of our website (where we might automatically gather information about your visit, such as the referring site, time, date, and your actions).
• When you request our solutions and services.
• When you contact our customer service via various channels.

We may also receive Personal Data from third parties who represent that they have an agreement with you for our services. Should we receive your Personal Data from such sources, we will notify you of this and the intended purposes of its use.

The data we collect shall be stored in secure database management systems (DBMS) provided by trusted and reputable third party service providers.

Our systems must meet industry-specific compliance standards, have robust data encryption, access controls, and data redundancy mechanisms in place.

CampusKonnect processes your information for the following purposes:

• To verify your identity and create your account.
• To facilitate property listing, rental transactions, and communication between landlords and tenants.
• To process payments securely.
• To provide customer support and resolve disputes.
• To improve our platform, services, and user experience.
• To comply with legal, tax, and regulatory requirements.
• To detect, prevent, and investigate fraud or unauthorized activities.
• To send service updates, promotional offers, and marketing communications (where you have consented).

We process personal data on the following lawful grounds under the NDPA:

• Consent: (e.g., marketing communications).
• Contractual necessity: (e.g., facilitating property listings and rental transactions).
• Legal obligation: (e.g., compliance with anti-money laundering, tax, and regulatory reporting requirements).
• Legitimate interests: (e.g., fraud prevention, service improvement).

We may share your data with:

• Landlords, property managers, or tenants for the purpose of completing rental transactions.
• Payment processors and financial institutions to facilitate secure transactions.
• Service providers offering IT, hosting, analytics, and customer support services.
• Regulators, law enforcement agencies, or courts where disclosure is required by law.
• Business partners in the event of mergers, acquisitions, or restructuring.

Where it is necessary to transfer your data outside Nigeria, we will ensure the receiving country has an adequate level of data protection, or obtain your explicit consent in line with the NDPA.

We retain your personal data only as long as necessary to:

• Provide services to you.
• Fulfill legal, tax, and regulatory obligations.
• Resolve disputes and enforce agreements.

After the retention period, data will be securely deleted or anonymized.

Under the NDPA, you have the following rights:

• Right to be informed about the collection and use of your data.
• Right of access to your personal data.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”) where legally applicable.
• Right to data portability.
• Right to object to processing, including marketing.
• Right to withdraw consent at any time.
• Right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).

Requests to exercise your rights can be directed to our Data Protection Officer.

We adopt technical, organizational, and physical safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• Data encryption and secure sockets layer (SSL) protocols.
• Multi-factor authentication for access to sensitive data.
• Role-based access controls for staff.
• Regular security audits and penetration testing.

Should a security breach occur that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data, we will report the specifics of the breach to Nigeria Data Protection Commission (NDPC) within 72 hours of our becoming aware.

Moreover, if we determine that such a breach poses a risk to your rights and freedoms concerning your Personal Data, we will, within 7 days of identifying the breach, take action to inform you about the incident, the potential impact on your rights and freedoms, and any measures to rectify the situation.

To enhance security by detecting unauthorized access, CampusKonnect may utilize cookies to observe the local computer settings of its users. As our services evolve, we may expand our use of cookies to gather further data, such as user preferences and passwords, to improve functionality.

Users have the ability to manage cookie settings in their browsers, either accepting or rejecting them. However, declining cookies may result in a reduced user experience, potentially limiting access to certain functionalities and web pages on CampusKonnect's platforms.

It is important to note that CampusKonnect does not use cookies to personally identify users unless such users have already provided personal information to CampusKonnect.

By providing your Personal Data to us or by clicking the "accept" button, you agree to this Privacy Policy and consent to the Company saving, processing, and using your Personal Data to the extent permitted by law. You have the right to withdraw your consent at any time, unless we have another legal basis for continuing to process your data.

We may update this Privacy Policy periodically. When changes are made, we will revise the "last updated" date at the top. In some instances, we may also provide additional notification, such as a notice on our website's homepage or via email.

Please review this Privacy Policy regularly to stay informed about our data practices and how you can help protect your privacy.

Any modifications to this Policy will be communicated by posting the updated version on this page. We advise you to periodically review this page to stay informed of any changes.

Please be aware that our products may contain links to third-party websites, such as those of our partners, advertisers, and affiliates. These external sites operate under their own privacy policies, for which we assume no responsibility or liability. We recommend that you examine their respective policies before submitting any personal data.